💪SOFTSWISS Against Fraud: In the First Half of 2024, the Company Helped Clients Protect Over $6.5 Million

💪SOFTSWISS Against Fraud: In the First Half of 2024, the Company Helped Clients Protect Over $6.5 Million

This achievement represents a one-third reduction in the amount at risk compared to the previous year. As a leading provider of iGaming solutions, SOFTSWISS supports a vast network of over 860 brands.

🔤 The anti-fraud team recently implemented a new risk assessment tool capable of identifying potential issues in real-time. The most common types of fraud include bonus abuse, personal data theft, and document forgery, which together account for nearly 90% of all fraud cases.

🔤 In the first half of the year, the team handled around 54,000 tasks, including operator requests and verification, fraud notifications, and irresponsible gambling reports. The number of these requests was 8.5% lower than in the first half of 2023.

🔤 Meanwhile, the number of player complaints submitted to regulators or industry forums increased by 12.4%compared to last year, reaching 118 in the first six months of 2024. Operators were able to resolve these issues, preserving their reputation and nearly 250,000 euros.

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