⚠️ Netherlands🇳🇱: regulator tightens “affordability check” rules for online casino deposits

⚠️ Netherlands🇳🇱: regulator tightens “affordability check” rules for online casino deposits

The Dutch Gambling Authority (KSA) has updated its guidelines on the mandatory affordability assessment of players. Responsibility for carrying out these checks rests with licensed operators.

➡️ Since October 2024, deposit limits have been set at €300 for players aged 18 to 24 and €700 for those aged 24 and over. Once these thresholds are exceeded, operators must verify that the player has sufficient regular income.

➡️ During the assessment process, operators are advised not to establish “safe limits” for low-income users, even if such limits fall below 30% of net income.

➡️ The KSA recommends using multiple recent payslips covering a specified period and calculating average income based on the lowest recorded amount. Consequently, self-declarations alone are not sufficient, and players must provide supporting documentation.

➡️ Liquid assets (savings, business assets, real estate equity or one-time payments, such as bonuses and gifts) should not be treated as regular income.

➡️ Previously, the KSA conducted selective compliance checks on deposit controls among 20 licensed operators and identified systematic violations and, in some cases, procedural deficiencies. Measures implemented so far include 10 corrective meetings, 3 official warnings and 1 mandatory enforcement order.

➡️ According to publicly available data, the restrictions enjoy broad public support. In October of last year, support for deposit limits increased from 76% in 2024 to 82%. The survey included 1,507 respondents.

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