😱 How payment methods affect customer loyalty on gaming platforms — and what to do about it❓

😱 How payment methods affect customer loyalty on gaming platforms — and what to do about it❓
An older post remains highly relevant and continues to provide key insights for many.

➡️ When players face payment issues, around 45% switch to other platforms.

➡️ For 78% of customers, the casino or betting house brand is directly linked to the payment system.

➡️ 38% of users leave the site if the payment process takes more than 2 minutes.

➡️ If the payment interface design causes distrust during the first deposit, 52% of users will abandon the transaction entirely.

➡️ Hidden fees and charges cause complaints from 30% of users, reducing their loyalty.
Here are some emerging trends aimed at enhancing user loyalty. Many of these trends can be applied in high-risk sectors as well.

👉 Interactive chatbots? By 2035, the use of AI could boost the fintech sector’s economic profitability by 38%. This could include leveraging machine learning to prevent fraud, a costly yet effective measure.

👉 Blockchain technologies being implemented by banks for data storage, fraud protection, and paperwork simplification. This could help achieve efficiency goals, such as meeting the desired “two minutes” in the payment process.

👉 The creation of digital platforms that integrate both financial and non-financial services.

#news #gaming #technology

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